This Privacy Policy explains how we, Vera, powered by Flashy Cactus, collect, use, and share your data when you interact with our website and services. We respect your privacy and are committed to protecting your personal information.
We may collect the following information from you:
Personal information: Name, company name, email address, phone number, and delivery address.
Order information: Details related to quotes, orders, and your purchasing activity.
Automatically collected information: IP address, browser type, device information, and cookies (see section 4).
This information is collected when:
You submit a quote request.
You place an order.
You interact with our website or email communications.
We use the information we collect to:
Process and manage quote requests and orders.
Communicate with you about your account, quotes, or deliveries.
Provide customer support and respond to your enquiries.
Improve our website and services.
Send marketing communications (only if you have opted in).
We only share your information with reputable supplier partners when required to:
Fulfil quote requests (we share your contact information with suppliers when you request a quote).
Fulfil orders (we share contact and address information with suppliers when you place an order).
We do not sell your personal information to any third parties.
We may also share data when required by law or to protect our legal rights.
We use cookies and similar technologies to improve your experience on our site.
This includes the use of Force24 for cookie tracking to help us:
Analyse how visitors use our website.
Personalise your experience.
Improve our marketing communications.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect your site experience.
We take appropriate measures to protect your data against loss, misuse, or unauthorised access.
All information is stored securely.
We only keep your information for as long as necessary to provide our services or as required by law.
If you deactivate your account, we will retain your information for 6 months before securely deleting it.
You have the right to:
Request access to the personal information we hold about you.
Request correction or deletion of your personal data.
Withdraw consent for marketing communications at any time.
Object to the processing of your personal data in certain circumstances.
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Please review this page periodically to stay informed.
